Welcome to UpScrape's Privacy Policy! We take privacy seriously and are committed to protecting the personal information of our visitors and users of our web scraping service, website, and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and protect visitors' and users' information as part of the Service. The terms used in this Policy are defined in our Terms of Service.

By accessing and using our Service, you indicate your acceptance of this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of our Services.

What "Personal Information" means

In this Policy, "Personal Information" means information or an information set that identifies or could be used to identify an individual directly or indirectly. We will not give, sell, rent, or loan any Personal Information to any third party unless described in this Policy.

Personal Information does not include "Usage Data," which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service.

How we collect, use, and share your personal information

Information you provide to us

When you register for our Service, we may ask for personal information like your name, email address, or billing information. You may also provide us with optional information like your company name, project details, and a description of your scraping needs. As you use our Service to submit and manage your scraping projects, we save your requests and actions on our servers.

We use this personal information to operate, improve upon, and personalize the Service, to contact and communicate with you about the Service, and to generally improve the content and functionality of the Service. We may also use the personal information we collect for identification and authentication, fraud prevention, and to enforce our Terms of Service.

Information we may receive from and share with third parties

We may receive personal information about you from third parties, such as if you access our Site or Service through a third-party connection or log-in. We may also share personal information with our third-party service providers to provide the necessary hardware, software, networking, storage, and other services we use to operate the Service and maintain a high-quality user experience.

Web scraping data

As a web scraping service, we collect and process data from third-party websites as per our clients' requests. This data is owned by our clients, and we act as a data processor in this capacity.

Log file information

We collect certain technical information from the visitors to our website. This information includes Internet Protocol (IP) address, the date/time a webpage or feature is accessed, the user agent string that identifies the browser or operating system to the server, and other technical details.

Protection of information

UpScrape is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. When you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL).

However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. UpScrape is not responsible for the functionality or security measures of any third party.

Hosting and data transfer

We are based in the United States, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United States and in other countries through UpScrape and third parties that we use to operate and manage the Service. These countries may have data protection laws that are different from those of your country of residence. UpScrape uses a variety of safeguards, including contractual and technical measures, to protect the data we transfer.

Your rights and choices

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@upscrape.co. We will respond to your request within a reasonable timeframe.

Children's Personal Information

UpScrape does not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our services.

Changes to the Privacy Policy

We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@upscrape.co